I've always had a good experience at this dentist's office. The staff are friendly and kind. I've needed fillings in the past that included anesthesia and today was the first time I had a slight reaction to the epinephrine in it. Dr. Lauren was kind and compassionate throughout the whole experience. She reassured me that it was normal and would pass quickly and reminded me to breath slowly. She shared an experience with me that made me feel heard and supported. I have so much gratitude for her presence and support in what could have been a much more difficult situation.
My first visit here after almost 30 years at my former dentist, was a positive experience. They were able to contact my former dentist for X-rays, so didn't need new ones. Addison, my hygenist, was gentle and professional. Dr. Lauren, my dentist, was very thorough and seemed to be very caring. At my former dentist I often didn't even see the dentist, only the hygenist - so this was a pleasant change and seemed to provide a higher level of care.
West Asheville Family Dentistry is conveniently located, sure, but the reason I keep going back is because of their wonderful hygienist Tracey. She must keep little notes on her patients because even at only my second visit with her she took the time to ask me how my kids were doing. Now, after several years, I feel like we’re old friends catching up during my biannual cleaning. Not to be ignored, she is also one of the more gentle hygienists I’ve ever experienced.
Excellent! This is a friendly and professional office. Crystal helped me with provider information and even called the Insurance company for me. Having my teeth cleaned by Missy was a pleasant experience, she was thorough and informative. I immediately felt comfortable with Dr Webb, who is very personable and took the time to answer all my questions. I have complete confidence in Dr Webb and his staff. I’ve found my Dentist!
